You must bring your health card to every appointment in order to be seen, or you will be billed for the visit. Think of your health card as your "VISA" for your health! It is easy and free to get a photo health card at your nearest Service Ontario.
If you have changed your address or your phone number please notify reception of this on check in, so that we can stay in contact with you regarding appointments, specialist vists, and repeat imaging (such as annual mammograms for patients at high risk of breast cancer, for example).
Similar to all health care environments, we are a scent free facility. Please do not wear colognes, perfumes, or scented products to the office. One of our staff is very allergic.
As a patient rostered to a physician in the Central Hastings Family Health Organization, you are able to attend any of the After Hours clinics offered in Marmora and Madoc. These take place every night of the week until 8 PM to give you greater flexibility. Outside of this you may contact 1-866-553-7205 to connect to a registered nurse who will assess your concerns.
Not all services provided by Dr Holowaty are paid for by OHIP. Examples of some of the services that you are responsible for include: driver's physicals, forms for school/work/camp, sick notes, insurance medicals and insurance forms, and transfer of records. Please see the uninsured fees page for more details and pricing.
Our staff have the legal right to be treated with dignity and respect at all times, and should be able to do their jobs without being physically or verbally abused. Anyone found abusing the staff in person or on the phone will be asked to leave the practice and may even result in criminal proceedings.